Printing

Mosaic Printing

Every Mosaic account is alloted a printing quota. For students this is 400 pages per semester and for faculty/staff this is 10,000 pages. This allows you to print to any of the public printers in each of our Mosaic labs. Every page that your print will reduce your print quota by 1 and when your quota reaches zero you will be unable to print. When you have less than 50 pages of print quota remaining, you will receive an email informing you of your low quota every time you print something. Your print quota is cumulative and rolls over to each next semester. Both summer semesters count as one semester. If you exhaust your print quota before the end of any semester, please go to the OneIT Help Portal: https://services.help.charlotte.edu to request an increase.

Large format poster printing

Engineering students can request poster printing from OneIT technical staff.  Posters reduce your quota by 20 pages per linear foot printed. For example, a 48″ (4′) long poster would cost 80 pages of print quota. Further details can be viewed on the plotter FAQ. Posters are printed on regular paper by default, and glossy paper is available for faculty/staff and for students with a faculty sponsorship.

Availability

Poster printing is available when classes are in session for the fall and spring semester. Posters can be requested via this form https://services.help.charlotte.edu/TDClient/33/Portal/Requests/TicketRequests/NewForm?ID=JfGOg6qFPUk_&RequestorType=ServiceOffering. Be sure to include the file, size, and the paper (plain/glossy) desired. Please allow for two business days turnaround time.

Poster printing is not available between semesters (after finals end) nor during the summer. The on-campus Copy Center, Repros, is available during these times although there will be a cost. 

Viewing Your Print Quota

The new process for checking your print quota from within the Mosaic Linux environment will be updated here when it becomes available.

Getting More Quota

In order to receive more print quota please open a ticket on the OneIT Help Portal: https://services.help.charlotte.edu and provide justification for an increase in quota.

Duplex Printing

In an effort to save on printer paper use, the College of Engineering has opted to default most of our newer Mosaic lab network printers to print double sided. When you print any document that has multiple page images to one for the following printers in the following labs, both sides of the page will be used to print the page images:

Please keep in mind that you will be charged for each page image against your print quota. More importantly, this effort will greatly reduce the amount of paper used per semester. If you desire to print 1 page image per sheet you can override this default in the print dialog.